Remote Computer Troubleshooting (Phone Support Only)

This service provides one-on-one troubleshooting by phone to diagnose common computer issues such as blue screen errors (BSOD), hardware failures, boot issues, crashes, or upgrade decisions (GPU, power supply, RAM, etc.). I’ll walk you through each step in plain English—no remote access, no screen sharing, and no software installs required.

If we’re unable to resolve the issue during the call or give you a clear next step (such as confirming a hardware replacement or upgrade path), you’ll receive a 50% refund. This service is focused on diagnosis, guidance, and decision-making—not hands-on repairs.

Not included: virus or malware removal, data recovery, password resets, or illegal software issues